I wanted to quickly type up this post for any parents who has experienced or is experiencing trouble with a baby einstein product.
NOTE: A lot of their hanging toys are made by a company called kids2, that replaces the broken toys quickly & easily!
I have a 5 month old son who has been learning to pull, perfect for these cute hanging toys. The other day a few of the pulls broke, two actually- one right after the other. Before throwing them away I called baby einstein who put me in contact with kids2 (800) 230 8190 where they quickly replaced my broken toys without a receipt. I had received them for my baby shower& was so pleased to be able to replace them !!
A big BIG BIG thanks to KIDS2 & Baby Einstein for having a wonderful customer service call center and return policy!
-mae - a happy customer :)